Privacy Policy

1. Introduction

This Privacy Policy explains how SeatMe (“SeatMe”, “we”, “our”, “us”) collects, uses, stores, and protects personal information of visitors and clients (“you”, “your”) when using our Website and services. We are committed to safeguarding your privacy in compliance with Lebanese Law No. 81/2018 on Electronic Transactions and Personal Data and the principles of the EU General Data Protection Regulation (GDPR).

2. Data We Collect

We may collect the following categories of personal data:

• Identification data (name, organization, title);
• Contact information (email, phone number);
• Professional details (expertise, affiliation);
• Technical data (IP address, browser type, cookies);
• Billing and payment information (for paid services);
• Communications (messages via forms or email);

3. How We Collect Data

Data may be collected through:

• Direct interactions (contact/booking forms);
• Newsletter subscriptions;
• Service registrations and payments;
• Cookies and analytics tools;

4. Purpose of Data Processing

We process data to:

• Respond to inquiries or requests;
• Provide concierge services;
• Manage communications and updates;
• Process payments and maintain records;
• Improve Website performance and user experience;
• Comply with legal requirements;

5. Legal Basis for Processing

We process your data under:

• Your consent;
• Contractual necessity;
• Legal obligations;
• Legitimate business interests;

6. Data Sharing and Disclosure

SeatMe does not sell or trade personal data. We only share data with:

• Authorized SeatMe staff and consultants;
• Trusted third-party service providers (IT, analytics, payments);
• Government authorities when legally required;

7. Cookies and Tracking

Our Website uses cookies and analytics (e.g., Google Analytics). You can disable cookies in browser settings, but some features may be affected.

8. Data Retention

Personal data is retained only as long as necessary for service delivery, legal compliance, or dispute resolution.

9. Data Security

SeatMe implements security measures to protect data. However, no online system can guarantee absolute security.

10. Your Rights

You have the right to:

• Access and modify your data;
• Request deletion or restriction;
• Withdraw consent;
• Object to processing;
• Lodge a complaint to Lebanese authorities;

Requests may be sent to:
[Insert privacy contact email]

11. International Data Transfers

Where applicable, SeatMe ensures transfers comply with international protection standards.

12. Changes to this Policy

SeatMe may revise this Privacy Policy periodically. Updates will be posted on this page.